HaysvilleOnline.com - Comments

GR: The Pizza Place

nospam@example.com (GR) — Tue, 09 Mar 2010 20:48:31 -0500

Sir,
I don't recall you apologizing last night as you refused to serve me and asking me to leave your establishment.
I am sorry that you staff took the brunt of "managements" lack of customer service as they can only be lead by example.
First impressions make lasting impressions and you sir have made a HUGE impression on me.
Good luck in all you do.

Willie Lusk: The Pizza Place

nospam@example.com (Willie Lusk) — Tue, 09 Mar 2010 17:38:28 -0500

Good news - we plan on opening both of our stores to 7 days a week in April!

Willie Lusk: The Pizza Place

nospam@example.com (Willie Lusk) — Tue, 09 Mar 2010 17:33:57 -0500

Hello, as I said last night I do apoligize for not greeting you. I think most people will acknowledge we generally do a pretty good job at greeting our customers and we know alot of you by name. I spoke will all my staff last night after you left in regards to this and re-iterated the importance of greeting everyone. So for that I apoligize.

As for the details as to what happened other than that I am not going to get into a posting war! They never do any good. I do wish you best of luck and am sorry we were not able to take care of you.

Thanks to all of you who continue to support us we really do appreciate it. This is only our third day and overall you guys have been great and we appreciate it. Thanks again!

GR: The Pizza Place

nospam@example.com (GR) — Tue, 09 Mar 2010 11:58:34 -0500

I called in an order of Family size meat lovers pizza and chicken alfredo Monday nite @ 730pm Arrived at the Pizza Place 10mins later to pick up order. I walk in, the girl behind the register makes eye contact with me and then ignores me for 5 mins. never greeting me or asking if she could help me. I took a seat in front of the register and began timing the whole thing, as i was kinda shocked. A large white man wearing an apron came out of kitchen made eye contact with me still no words spoken he went into dinning room. At approx. 9 mins i went into dinning room looked at the man who was sitting at table with two employee's they looked at me still no words spoken. I was starting to think mabey they all were mute. I go back and sit in front of register the man gets up and goes in kitchen comes out with the food in boxes looks at me and finally says "Chicken alafedo & Meat loverrs pizza?" I reply "Yes Sir" He says " You want a take home menu?' I say No tanks I dont think I will be back. He says Why? I tell him Ive been here over 10 mins and this is the first time ANYONE has spoken to me. He says Well how'd You make your order? I reply over the phone. He grunts Well its been a long night> I said thats no excuse for poor customer service. I ask if hes the Mgr. or owner hes says the owner & put the food away and told me to go somewhere else. So Im Telling EVERYBODY I work with @ CESSNA AIRCRAFT to go somewhere else NOT HERE he dont need your business. And Im telling EVERYBODY I know in Haysville where iv lived and owned my on home for 20 yrs go SOMEWHERE ELSE NOT JOHNNY Bs or his PIZZA PLACE!

Jason: The Pizza Place

nospam@example.com (Jason) — Mon, 08 Mar 2010 15:10:59 -0500

The pizza was awesome. Had a great time and the waitstaff never let our soft drinks get empty. Two-thumbs up. I am definitively going back (maybe tonight)